Cost-effective management for your apartment, office or investment property.
Why Have a Property Manager?
NYC rental property ownership comes with unique challenges that can turn your passive income investment into a full-time job. From maintaining the property to collecting rent to responding to tenant requests, most property owners spend more time, money and worry than they should. A dedicated property manager can ease your burden whether you own a single rental unit or an entire complex.
Why Batra Property Management?
Batra is a cost-effective property management solution that leverages property maintenance, customer service technology and real estate marketing expertise to ensure your property is run seamlessly – with on-time payments, prompt repairs, 24/7 tenant response, and essential financial and business goal reporting. We help you shape your business plan and handle day-to-day operations so you can reclaim your valuable time and focus on pursuing your other endeavors worry-free.
Batra Group is a full-service real estate firm renowned for specialized attention, expert management, advanced technology, and global marketing. We provide you with peace of mind by caring for your valuable assets with operational support that optimizes income, enhances the residential experience, and increases the value of your real estate investment while staying within budget. Count on us for transparency, expert guidance and meticulous management every step of the way.
Batra provides comprehensive property management services that help streamline your operations to reduce expenses, increase income and augment property value – including marketing your rentals, collecting rent, handling inspections, maintenance and repair issues, responding to tenant complaints, understanding relevant legislation, and even pursuing evictions. We specialize in:
- Multi-Family Property Management
- Co-op and Condo Property Management
- Retail/Commercial/Office Property Management
Your dedicated property asset manager will attend to daily operations and maintenance, including financial guidance and prompt response to queries and concerns. They will also conduct a comprehensive evaluation of your property to identify its value, its strengths and weaknesses, and create a customized plan to support your short-term and long-term needs. This includes periodic reviews to evaluate progress and make any necessary adjustments.
Marketing & Tenant Screening
Batra leverages its brokerage division to market your property and ensure all available units are rented. We also conduct extensive screening on all prospective tenants to ensure the security of your property and your investment. In the unfortunate event that a tenant needs to be evicted, we will manage the process for you and re-rent the unit promptly.
Rent Collection & Tenant Relations
Batra streamlines rent collection and enforces timely payments with convenient online options for tenants. We also regularly communicate with tenants and resolve any issues that arise so you can balance your finances worry free.
Batra’s online payment portal offers tenants a fast, easy and secure way to make monthly payments online, view payment history, make one-time payments or set up automatically recurring payments.
Your dedicated property asset manager will handle all maintenance-related issues for you, so you can focus on building your business and/or other professional pursuits. We take pride in maintaining a safe and beautiful environment for your residents. Our maintenance services include: Interior Hall/Public Space Cleaning & Maintenance, Garbage Removal, Exterior Ground Maintenance/Landscaping, Roof & Gutter Maintenance, Pre/Post Move-in, Pressure Washing/Disinfecting of High Traffic Areas, and more.
Monthly Financial Reports
Batra provides you with essential monthly financial reports, including an income and expense statement, owner statement, operating statement and account ledger report, among other relevant data. We can also customize reporting for you as needed.
Budget & Business Goal Management
Your property asset manager will work within your annual budget to develop an operational plan for your property that supports your short and long term goals. They will also monitor your budget ongoingly and report any variances that occur.
24/7 Emergency Response
Batra supports your tenants with 24/7 emergency response service. Tenants can call anytime day or night to reach a qualified team member who will promptly address any issue as it relates to their safety or the integrity of the property.
Our online tenant portal is a convenient way for tenants to communicate with management, submit and manage maintenance requests and online payments. Our tenant portal services include:
- Report a Maintenance Issue
- Pay Online
- Contact Your Building Manager
- Management Agreement Form
- Maintenance Approval Form
- W-9 Form
- Direct Deposit Authorization
- Change of Address Form
- Pay Rent Online